Return Refund Policy

Eligible products may be returned within 7 days of delivery.

Conditions

  • Unused and in original condition.
  • Original packaging included.
  • Proof of purchase required.

Return Shipping

Genzy Cart bears the return shipping cost for approved returns.

Refunds

Approved returns receive store credit after inspection.

Non-returnable Items

Personalized products, hygiene items, digital products, gift cards, and items damaged through misuse are not eligible.